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How do I get a new personal key?

To request a new personal key, go to and select “Manage Account” to sign into your account page. Next to personal key select “Get a new key.” Follow the instructions to write down and/or print out the new personal key and select continue to finish the process. Remember, you can only request a new personal key if you are able to sign into your account.

Store your personal key in a safe place as this is the only way you can sign in if you can’t receive a security code. Some good ways of storing your personal key include writing it down, taking a screenshot, pasting it into a secure document, or making a printout of it. You can only use each personal key only once, after which we’ll give you another.