If you don’t want to receive security codes by text or phone call, you can set up an authentication app on your device to generate security codes.
- Choose a device, such as a computer or mobile device (phone or tablet), on which you can install apps.
- Download and install an authentication app to your device. Some popular options include:
- Android options: Google Authenticator, Authy, LastPass, 1Password
- iOS options: Google Authenticator, Authy, LastPass, 1Password
- Windows apps: 1Password, OTP Manager
- Mac apps: 1Password, OTP Manager
- Chrome extensions: Authenticator
- Open a new browser and sign into your login.gov account at https://secure.login.gov/. NOTE: If you do not have access to your configured two-factor authentication mechanism, you may be able to sign in using your personal key if you were assigned one and it has never been used.
- Select “enable” next to Authentication app and follow the instructions to scan or enter a code associating your authentication app with your account.
You will now be able to use the one-time passcodes generated by the application each time you sign in instead of receiving a text message or a phone call. If you are having difficulty setting up the authentication app, you will need to contact the app developer directly for assistance.