Why didn’t I receive a reset password email from login.gov?
If you didn’t receive a reset email, check your spam filter. If you add “firstname.lastname@example.org” to your contact list, your email provider will not send it to spam. Alternatively, you may have accidentally mistyped your email address. If you are confident you entered the correct address, choose “Send again” to get a new password reset email. If you are still not receiving emails, we recommend you contact your email provider about the issue or check your account settings if you are forwarding your email.