I’m trying to sign in, but it doesn’t work / I’m trying to reset my password, but I don’t get an email / I did not get an email confirmation
Will my KTN (Known Traveler Number) change?
I’m not getting a text message
I use AOL/Verizon for email and I did not get an email confirmation
When I sign in, it only shows my login.gov account information, and there’s no way to get back to the Trusted Traveler Programs site
Can you help with scheduling an appointment?
How do I create a login.gov account for my family member?
I don’t know my PASSID
Do I need to pay again?
What is the status of my application?
How do I relink my Trusted Traveler profile after deleting my login.gov account?
I have another question
If you have a question or problem that was not covered by this page, please contact us at email@example.com.
How do I create an account with login.gov?
What is two factor authentication?
Why do I need to confirm my email address and my phone number?
I didn’t receive a confirmation email from login.gov.
Why didn’t I receive a security code to confirm my phone?
Do I need a mobile phone to use login.gov?
Why do I need to use login.gov to access government services online?
What do I do if an account already exists under my email address?
What do I need to have in order to sign in?
What do I do if my password doesn’t work or I forget it?
What happens if I miss the phone call or the text message with my one time security code?
If I don’t have my phone with me can I still sign in?
I can’t remember where my personal key is and I don’t have my phone with me.
Why does the system log me out?
I forgot which email address I used to create an account.
What is an authentication app?
How do I change my password?
How do I change my email address?
How do I change the phone number I am using with my account?
How does login.gov protect my data?
Will login.gov share my information?
How do I make my password strong?
Can I remove a saved password or login information from my browser?
What will happen to my USAJOBS Profile?
What if I don’t see my USAJOBS profile information after I create a login.gov account?
What email address do I use to create a login.gov account?
Should I use a .gov, .mil and .edu email address?
How do I relink my USAJOBS profile after deleting my login.gov account?
What do I need to receive the login.gov security code?
Why is SAM using login.gov?
Why can’t I sign into SAM.gov with my username and password?
Why don’t I see my SAM profile information after I create my login.gov account and sign in?
What should I do if I no longer have access to the email I used to create my SAM.gov account?
How do I change my account settings?
I already have a login.gov account but the email is not the same as my SAM email?
How do I relink my SAM profile after deleting my login.gov account?