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How to add images of your driver’s license or state ID card

Recommended

Use a phone to take photos of the front and back of your ID

If you are using a computer to verify your identity, you will be able to switch to a phone to take photos of your ID.

Tips for taking clear photos with a phone

ID front is centered in the camera frame and placed on a dark background.
ID back is centered in the camera frame and placed on a dark background.
  • Do use a high resolution camera like a smartphone or tablet camera. Your computer webcam may not take clear photos.
  • Do use a solid, dark background.
  • Do take your photos in a well-lit area with indirect light.
  • Do check that ID barcodes are not damaged or dirty.
  • Do try to hold your phone still while taking the photos. It may help to prop your arms on the table to steady yourself.

Common issues with taking photos of an ID

  • DON'T: Use a white background
  • DON'T: Use textured, patterned backgrounds
  • DON'T: Crop out the edges of your ID
  • AVOID: Glares and shadows

If you don’t have access to a phone with a camera, you can upload a file or use a scanner

  • Follow the same tips for taking photos with a phone.
  • Save each file as a JPG or PNG. You cannot use a PDF file. Look at the name of your file and it should have an abbreviation after the title (ex: JohnDoeID_Front.jpg).
  • Make sure your images are high-resolution (around 2025 x 1275 pixels is ideal).
  • Images should be in color.

Troubleshooting

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Clear your browser cache and cookies

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