Skip to main content
US flag An official website of the United States government


Can’t sign in or reset my password (SAM account)

You must have a account to sign into If you don’t have a account, you need to create one. Your old username and password won’t work anymore.

To create a account:

  1. Start from the portal and select the Log in button.
  2. Choose Create an Account to start creating a account.
  3. Confirm an email address during the account set up. If you are a returning user, you must use the email address registered with to link your profile information to your account.
  4. Create a new password.
  5. Configure at least one more authentication mechanism (phone, authentication app, backup codes, or security keys)

Once you’ve finished setting up your account, you’ll go back to where you should see your profile. You need to use your email address, password, and security code every time you want to sign into