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Identity Playbook

Identity management — or making sure that only the correct people get access to systems — is central to delivering public services online. We are sharing these principles to help developers and technologists in government agencies build usable, secure, and privacy-protecting consumer identity management systems.

The principles

Building this system includes taking recommendations and best practices from policy experts, system architects, and people focused on creating a great user experience. Our research and our progress so far has led us to identify five major principles that we believe will help us make the best system possible.

See the principles


Before implementing or any other consumer identity management system, you should determine whether your agency or organization needs one. Below is a list of questions to ask and things to consider to help you figure that out.

Learn about implementation