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Privacy & security

Messaging terms and conditions

login.gov uses SMS text messaging to help verify your identity when you create a new account. SMS text messages, or automated voice calls, may also be used if you choose your telephone number as one of your authentication methods.

SMS terms and conditions

  • login.gov provides an authentication service and will not use text or voice messaging for any other purpose.
  • Your carriers messaging and data rates may apply.
  • Messages will only be sent as part of setting up and signing into your login.gov account.
  • You may contact customer care here or by email at hello@login.gov.
  • To opt out of receiving text messages from login.gov reply with the message STOP to the unwanted text message.
  • See Our privacy act statement for privacy policy information.
  • Carriers are not liable for delayed or undelivered messages.
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