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Login.gov uses reCAPTCHA and other security tools to help make sure it’s really you accessing your account, not someone else.

How do I access my account?

To increase your chances of passing reCAPTCHA try the following:

  • Use the same device and browser you created your Login.gov account with.
  • Try signing in with your government employee ID if you are a government employee.
  • Turn off any VPN, ad blockers, and clear your cache.
  • Try a different time of day, a different browser or update your browser to the latest version.
  • We recommend installing and running antivirus software on your device in case malware is interfering with Login.gov’s security checks.
  • If none of the above help, contact Login.gov support.
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